Shipping Policy

At Norvik Collection, we aim to provide a reliable and straightforward delivery experience.

Order Processing

Orders are carefully processed and prepared for shipment after your purchase has been confirmed.

Once your order has been dispatched, you may receive tracking information by email, when available.

Estimated Delivery Time

Our estimated delivery time is 5–10 business days.

Please note that delivery times are estimates and may occasionally be affected by circumstances outside our control, including carrier delays, public holidays, customs procedures or periods of high demand.

Shipping Address

Customers are responsible for providing a complete and accurate delivery address at checkout.

If you notice an error in your shipping information after placing an order, please contact us as soon as possible. We cannot guarantee that changes can be made once an order has been processed or dispatched.

Returns Policy

We want you to be satisfied with your purchase from Norvik Collection.

Customers may request a return within 14 days of receiving their order.

To be eligible for a return, the product must be unworn, unused and returned in its original condition, including original packaging and tags where applicable.

To request a return, please contact our customer support team with your order number and details of the return.

Please do not send a product back before receiving return instructions from our customer support team.

Damaged, Defective or Incorrect Items

If your order arrives damaged, defective or you receive an incorrect item, please contact us as soon as possible.

Please provide your order number, a description of the issue and clear photographs of the product so our team can assist you.

Refunds

Once an eligible returned product has been received and inspected, we will notify you regarding the status of your refund.

If approved, the refund will be issued to your original payment method. The time required for the funds to appear in your account may vary depending on your bank or payment provider.

Original shipping charges, where applicable, may not be refundable except where required by law.

Nothing in this policy affects your statutory rights as a consumer.

Contact Us

If you have any questions regarding shipping, returns or refunds, please contact our customer support team through the contact information provided on our website.

Norvik Collection
Men's Clothing & Fashion
United Kingdom